Last updated: 30 November 2025
1. Introduction
By accessing or using LudoRummy Royale, you agree that your information may be collected and used in accordance with this Privacy Policy and applicable laws.
This policy applies to our website, mobile apps, promotional campaigns and customer‑support channels that link to it.
2. Information we collect
Depending on how you use LudoRummy Royale, we may collect the following categories of data:
- Account details: name, username, contact information such as email address and phone number.
- Age & verification data: date of birth and KYC documents where required to confirm that you are 18+ and eligible to play.
- Payment and transaction data: partial payment details processed via payment gateways, deposit and withdrawal records, bonuses and rewards history.
- Gameplay data: games played, stakes, results, balances, device and session identifiers related to gameplay.
- Technical data: IP address, device model, operating system, app version, browser type and log information used to improve stability and security.
- Communication data: messages you send to support, feedback, and responses to surveys or promotions.
3. How we use your information
Information is used only for legitimate purposes, such as:
- Creating and managing your LudoRummy Royale account.
- Providing games, wallets, tournaments and related features.
- Processing deposits, withdrawals and bonuses through payment partners.
- Detecting and preventing fraud, cheating, unauthorised access and violations of our terms.
- Improving game balance, performance and user experience.
- Sending important service messages, security alerts and updates.
- Sending marketing communication where permitted by law, with the option to opt out at any time.
- Complying with legal, regulatory and reporting obligations for real‑money gaming.
4. Cookies and similar technologies
Our website and apps may use cookies, SDKs and similar technologies to remember your preferences, keep you signed in, measure traffic and understand how features are used.
You can control cookies through your browser or device settings. Some features may not function correctly if certain cookies are disabled.
5. When we share information
We do not sell your personal data. We may share limited information with:
- Payment processors and banking partners that handle deposits and withdrawals.
- Identity‑verification and compliance providers that help complete KYC and risk checks.
- Analytics, security and infrastructure providers that support our services.
- Professional advisers, regulators or law‑enforcement authorities where required by law or to protect our rights.
- Entities involved in a merger, acquisition or reorganisation of our business, subject to appropriate safeguards.
6. Data protection & retention
We use administrative, technical and physical safeguards—such as encryption in transit, restricted access and logging—to help protect your information from unauthorised access or misuse.
Data is kept only for as long as necessary for the purposes described above, to comply with legal obligations, resolve disputes and enforce our agreements, after which it is securely deleted or anonymised.
7. Your rights and choices
Subject to applicable law, you may have the right to:
- Access and review the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of certain information, subject to legal and regulatory retention requirements.
- Object to or restrict certain forms of processing, including direct marketing.
- Withdraw consent where processing is based on your consent.
To exercise these rights, or for any privacy‑related questions, you can contact us using the details in the “Contact us” section below.
8. Children’s privacy
LudoRummy Royale is intended only for users who are 18 years of age or older. We do not knowingly collect personal information from minors. If we learn that a minor has provided data, it will be deleted as soon as reasonably possible.
9. International transfers
Where data is transferred outside your country, we take reasonable steps to ensure that appropriate safeguards are in place, consistent with applicable data‑protection requirements.
10. Links to third‑party services
Our website or apps may contain links to third‑party sites, SDKs or services (such as payment gateways or social networks). Their privacy practices are governed by their own policies, which you should review separately.
11. Updates to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The “Last updated” date at the top will show when it was most recently revised.
Significant changes may be highlighted in‑app or on the website where appropriate.
12. Contact us
If you have questions or requests regarding this Privacy Policy or your personal data, you can reach the LudoRummy Royale team at:
Email: support@ludorummyroyale.fun
Website: https://ludorummyroyale.fun