LudoRummy Royale
Help center

Frequently Asked Questions

Quick answers about accounts, deposits, withdrawals and responsible play on LudoRummy Royale.

Getting started
What is LudoRummy Royale?
LudoRummy Royale is a multi‑game real‑money platform where you can play Ludo, Rummy and Color‑style games against real players in secure rooms.
Who can play on LudoRummy Royale?
Only players who are at least 18 years old and located in regions where skill‑based real‑money gaming is allowed by local law are permitted to play.
Do I need a separate account for each game?
No. A single LudoRummy Royale account and wallet can be used across all supported games and formats inside the app.
Deposits & withdrawals
Which payment methods are supported?
The app supports popular options such as UPI, cards and net banking through approved payment gateway partners. Available methods may vary by region.
Is there a minimum deposit amount?
Yes. A minimum add‑cash amount is applied to keep transactions efficient. The exact limit is shown on the add‑cash screen before you confirm a payment.
How long do withdrawals take?
Most UPI withdrawals are processed within a short window once approved, but bank or gateway delays can sometimes increase the total time taken.
Why do I need KYC for withdrawals?
KYC verification helps keep accounts secure, prevents misuse and is required to comply with financial and gaming regulations in many regions.
Gameplay & fairness
How are dice rolls and cards generated?
Dice rolls and card shuffles are produced using randomization technology so that outcomes cannot be predicted or influenced by players or the house.
Do you allow bots in games?
No. LudoRummy Royale is designed for real players only and uses technical and behavioural checks to detect and block automated play wherever possible.
What happens if my internet disconnects during a game?
If your connection drops, the app attempts to reconnect you to the same table. Game‑specific rules about timeouts and penalties are shown inside each mode.
Bonuses & promotions
How do welcome bonuses work?
Eligible players may receive a bonus on their first deposit. The bonus amount, release rules and validity are clearly displayed before you claim the offer.
Where can I see active offers?
All active offers, cashback programs and events are listed in the offers or promotions section inside the app, along with their detailed terms.
What is the refer and earn program?
When you invite friends using your referral link and they play eligible games, you may earn rewards according to the referral plan shown in the app.
Responsible play & security
Is real‑money gaming risky?
Yes. Real‑money games involve financial risk and are not suitable for everyone. Only play with money you can afford to lose and never chase losses.
How can I control my spending?
You can set personal limits, take regular breaks and monitor your transaction history inside the app. If gaming stops being fun, you should stop playing.
How is my data protected?
Payments are processed via secure gateways and communication with the servers uses encryption to help protect your personal and financial information.

These FAQs are for general information only and may change over time. For the latest details, always refer to the terms, in‑app help and policy pages within LudoRummy Royale.